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IPv4 Renumbering - Websites showing default cPanel page

July 23, 2014 at 2:39 PM

ATTENTION SHARED HOSTING USERS:

If you are experiencing a default cPanel page when browsing to your website hosted with us and you are using third party DNS, you will need to update your hosted IP at your DNS provider per our IPv4 Renumbering notices that we have e-mailed you.

You can find your hosting IP by logging in to cPanel, then click 'Expand Stats' on the left hand column, and then write down the hosted IP displayed there. Input that IP into your third party DNS control panel to update your website. 

If you need assistance with this process, please open a support ticket and we'll be happy to help.