November 30, 2013 at 10:01 AM

We are aware of an issue with OnApp currently that is causing some VM's to be offline and not allowing them to start. The issue is being investigated by OnApp support and ourselves and we hope to have a resolution soon.

We apologize for any inconvenience and I'd like to thank you in advance for your patience.

UPDATE @ 11:34 AM CST

Most of the affected VM's have been migrated to other hypervisors and are back online at this time. The root cause of this issue is still being investigated by the OnApp developers.

UPDATE @ 4:30 PM CST

HV8 is being rebooted at this time.

UPDATE @ 4:41 PM CST

All affected VM's are back online. OnApp is still investigating the root cause of the issue.