What are we up to?

February 5, 2011 at 8:34 PM

Hey Geeks!

I just thought I would drop a note and let you know what's going on behind the scenes at Geek HQ.

2010

Last year was very exciting for us and it brought some major upgrades to both our network infrastructure and hosting architecture. Those upgrades included things like increased network capacity at our Chicago data center, the addition of Ksplice (rebootless kernels, yeah!), Softaculous (1-click installer for 175 scripts!) and CloudLinux OS (the best shared hosting OS!).

What's to come...

We are constantly working to try and improve the awesome web hosting we provide to you. Through new vendor partnerships, software additions, network improvements, etc. we are constantly looking ahead and trying to build the best website playground available, while still keeping it affordable.

Here are a few things to look forward to in 2011:

  • Launch of our new Customer Portal (management of your GeekStorage account and other very cool features)

Back in April of 2010, I first spoke of a brand new customer portal that would be launching "soon". Well, almost a year later I can tell you that we are still hard at work on this awesome portal. There was a minor setback in the timeline as we made other business decisions that required further development within the portal. We anticipate the portal to be available to our geeks by the time we publish our 2011 version of our "State of GeekStorage" in April.

I can tell you that you will be very happy if you were an avid fan of our forums before its untimely demise! (*hint*)

  • Launch of a new website (almost 4 years later, it's time for a new look!)

We have been working with a great web designer in creating a new look for GeekStorage. This new website will debut with some new major service offerings, keep an eye out!

  • Knowledge Base Revamp (finally, a real Knowledge Base!)

For the longest time, we used our community forums as our knowledge base. Even though the forums of the past are gone, we have scoured its content, looked within our ticket system for common issues and reached out to our geeks.. all in an effort to create a comprehensive Knowledge Base. We are about 1/3 of the way through writing content for the new Knowledge Base and encourage you to e-mail us or post a comment on this blog if you have ideas for content you'd like to see addressed by us.

  • 3 New Service Offerings with...

... details to come (/teaser). We have three major service offering additions we will be launching very soon. Keep your eyes peeled, I think you'll like them!

In Closing

Hopefully this brief post has given you an idea of what we are up to behind the scenes. We have a lot planned for 2011 and we can't wait to make it available to you! :)

Regards,

Jay

We can use your help!

January 20, 2011 at 12:51 AM

Hey Geeks!

We are currently rebuilding our hosting knowledge base and we can use your help! If you have any topics you would like to see covered by our expert geeks, please let us know!

Thank you,

Jay

GeekStorage adds CloudLinux to our Shared and Reseller Hosting servers!

November 28, 2010 at 4:32 PM

GeekStorage is proud to announce the upcoming addition of CloudLinux to all of our Shared Hosting and Reseller Hosting servers.

This update will improve service speeds significantly across all Shared & Reseller Hosting services, and implement improved resource tracking & management per account. Users of the "x3" cPanel theme will also find new statistics in their cPanel display, corresponding to their CPU Resource Usage and Concurrent Connections.

Major CloudLinux features include:

  • Increased uptime since no one account can slow down or take down an entire shared server
  • Better reliability and performance with a server that is running at peak operating capacity
  • Better control over CPU resources
  • Compatibility with cPanel, LiteSpeed and Ksplice... all major components of our shared hosting infrastructure

CloudLinux’s core technology is Lightweight Virtual Environment™ a kernel-level technology that limits the amount of resources (CPU, I/O, memory) available to a group of processes. While similar to container type virtualization technology, LVE is completely transparent and lightweight. Once installed, the LVE works transparently to manage resources that the hosting provider sets for the accounts on a server. It controls the CPU resources to ensure that each account on a shared server is allocated enough resources to run efficiently without jeopardizing the other tenants on that server, making the server more stable and delivering better performance.

CloudLinux has been thoroughly tested by Geek Support and we are extremely satisfied with the performance improvements seen with the addition of CloudLinux.

All Shared & Reseller Hosting servers must be rebooted as part of the installation of CloudLinux. As a result, we have scheduled maintenance for 11/29/2010 between the hours of 10:00 PM and 11:59 PM CST (GMT -6), with estimated downtime being approximately 10-15 minutes for each server.

If you have any questions regarding CloudLinux, please contact us at support@geekstorage.com.

September Dedicated Server Sale (Sold Out)

September 16, 2010 at 3:27 AM

Greetings Geeks!

We have the following UNMANAGED servers, in very limited quantity, available for immediate deployment. To order, all you need to do is e-mail sales@geekstorage.com.

These servers can be upgraded to MANAGED for an additional $75/mo., which also includes a cPanel/WHM license with the upgrade. These servers come standard with 5 free Dedicated IP Addresses.

Special #1:

"Jumbo Server"

DUAL Nehalem Quad-Core E5520 w/Hyper Threading
12 GB DDR-3 RAM
24 x 1 TB SATA HDD's
LSI MegaRAID 0/1/5/6/10 w/Battery Backup (configured as desired)
Dual Gigabit Nics (perfect for teaming!)
IPMI Remote Management Access (remote reboot, KVM/IP, and more!)
1 Gbps Burstable Uplink
500 Mbps DEDICATED Bandwidth

$899/month + FREE SETUP

Special #2:

"Unmetered Bonanza"

DUAL Nehalem Quad-Core E5520 w/Hyper Threading
12 GB DDR-3 RAM
2 x 1 TB SATA HDD's
3ware 9650SE RAID 0/1 (configured as desired)
IPMI Remote Management Access (remote reboot, KVM/IP, and more!)
100 Mbps Uplink Port
100 Mbps UNMETERED & DEDICATED Bandwidth

$349/month + FREE SETUP

How to Order

To order, please e-mail sales@geekstorage.com and reference this thread.

Interested in something else?

To view our other dedicated server offerings, please visit our website here: http://www.geekstorage.com

Operating Systems

CentOS 5.5 32-bit or 64-bit - FREE
Windows 2003 Web - $20 per month
Windows 2003 Standard - $30 per month

Other Operating Systems available upon request.

Control Panel Options

DirectAdmin - $10/month
cPanel - $25 per month
Plesk (10 Domain License) - FREE
Plesk (100 Domain License) - $15 per month
Plesk (Unlimited Domain License) - $30 per month
Plesk Power Pack - $10 per month

Hardware Addons

Please e-mail sales@geekstorage.com with your specific requirements and we'll provide you a quote.

Bandwidth

Please e-mail sales@geekstorage.com with your specific requirements and we'll provide you a quote.

Network

These servers are located within Steadfast's Chicago, IL Data Center located at 350 E. Cermak Rd.

Level(3), NTT Communications, nLayer and PCCW are the providers of our premium bandwidth at the Chicago, IL Data Center. For additional details, please visit http://www.geekstorage.com/.

Have any questions?

Please feel free to e-mail us at sales@geekstorage.com.

New Sales & Billing Telephone Hours

June 2, 2010 at 5:43 PM

We now offer sales and billing assistance via our toll-free number (1-888-865-6515). Looking for some great website hosting? Have a question about your account? Give us a shout!

Sales and Billing telephone hours are every Monday thru Friday, from 8 AM to 5 PM, Central Standard Time.

Have a question after hours?

Geek Support is available, 24 hours a day, 7 days a week, via our e-mail based ticketing system. Send an e-mail to support@geekstorage.com and we'll get you taken care of. :)