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I used a coupon code, but I don't think it worked!

Author: Geek Support Reference Number: AA-00244 Views: 2947 Created: 01/07/2011 12:08 AM Last Updated: 07/17/2012 03:48 PM 0 Rating/ Voters

First, thank you for ordering service from GeekStorage! We are excited that you've decided to go geek!

How Coupon Codes Work

There are three types of coupon codes that we distribute, they are:

  • Pricing Discount: This type of coupon gives an immediate discount on the cost of the service. Depending on the promotion, the discount may only be a one-time or recurring discount. Please see the promotion for details.
  • Allotment Bonus: This type of coupon gives an allotment bonus to your service. Depending on the promotion, this bonus may be an increase in storage, bandwidth, RAM, etc., or could be a combination of allotment bonuses.
  • Pricing Discount + Allotment Bonus: This type of coupon gives both an immediate discount on the cost of the service, plus an allotment bonus. Depending on the promotion, the discount may be a one-time or recurring discount. The allotment bonus may increase storage, bandwidth, RAM, etc., or it could be a combination of allotment bonuses.

I added the coupon, but it didn't work!

The most commonly reported issue among coupon codes is that when you apply the coupon code to your order, you don't see the increase in allotments on the order form, in your welcome e-mail or in the portal . Unfortunately, we are unable to show the increase in allotment bonuses if your coupon grants you these bonuses. The allotment bonuses will be added to your account after your order. Don't be alarmed! All you need to do is make sure that the coupon is successfully associated with your order during checkout.

Have any questions?

Please contact a Billing Geek for assistance.

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