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Website Hosting

1 How can I upgrade (or downgrade) my Website Hosting plan?

We make it easy to upgrade or downgrade your service with us. Upgrading/Downgrading a Service To upgrade or downgrade your Website Hosting plan, please login to the GeekStorage Portal. After logging in, click the Services tab Select the desired service you…

2 How do I get listed on search englines like Google, Bing, etc?

This article will briefly introduce you to Search Engine Optimization (SEO). Search Engine 101 You do not need to do anything special, nor pay anyone, to get your website listed on search engines. Search engines, such as Google, use "spiders" to crawl the…

3 How do I login to my cPanel control panel?

This article will describe how to login to cPanel as well as explain common errors encountered when trying to login. How do I login to cPanel? Your account welcome e-mail will contain your login credentials and temporary URL to your website's control panel.…

4 I've lost my account welcome e-mail, can you resend it?

We can help! To have your welcome e-mail re-sent to the billing contact on file, please e-mail Geek Support or open a new support ticket with your request and include your domain. Be sure to email from your e-mail address on file if you are sending an e-mail…

5 I've signed up but I haven't received an account welcome e-mail.

Depending on the type of account you purchased and how you paid, you may receive your welcome e-mail immediately, within a couple of days, or after payment has been received. When you should receive your welcome e-mail: Unlimited and Performance Hosting:…

6 Speed Test File Download & IP/Ping Test Information

This article will provide you a link to our speed test file download and also a test IP Address that you can use for ping/traceroute tests. Speed Test File Download To download a speed test file, located on our Chicago network, please click here. IP Address…

7 What is the cost for a domain registration through GeekStorage.com?

This article outlines current domain registration pricing as well as what TLD's are available for registration. Domain Registration Pricing (as 01/15/2012) TLD Min. Years Register Transfer Renew .com 1 $12.00 USD $12.00 USD $12.00 USD .net 1 $12.00 USD $12.00…

8 What is the home directory? What is the path to it?

This article will explain the home directory and what the path is to the home directory for your account. What is the home directory? The home directory is the main directory for your website, including your "public_html" and "www" folders, among others.…

9 Will you edit my website's text or graphics for me?

This article will introduce you to our website administration service. Will You Edit My Website? We do not currently offer website administration services, so we won't be able to update your site with different images or text. We recommend getting in touch…

10 Will you install software scripts for me?

This article will provide explanation on our support policy as it relates to software script installations. 3rd Party Software Script Installation and Support We include Softaculous with all unlimited, performance, and reseller hosting packages. Softaculous…