This is notice of an upcoming maintenance window for ALL servers located in our 350 E. Cermak Rd. data center in Chicago, IL.

During the period between April 19^th – April 26^th we will be moving servers located in our cabinet at 350 E. Cermak Rd. to our cabinet at 725 S. Wells St.

We are still in the planning stages of this relocation and will provide a tentative date and time that each server will be moved in the near future. This is a physical relocation of the server hardware from one data center to another. As such, this move will cause downtime for each server when it is moved. The move will be performed in phases and downtime will be kept to an absolute minimum.

In the weeks leading up to this maintenance window, we will be preparing the network and organizing this relocation to be as quick as possible. This move will NOT require any change of IP space. The typical relocation scenario for each server will include a graceful shutdown, physical move, cabinet installation and then server boot.

In the near future, we will send all of our customers a detailed e-mail with the scheduled date, time and anticipated downtime for your server’s move during this maintenance window. We do not anticipate this downtime to be long. The two data centers are 2.3 miles from one another.

We will have personnel onsite at the data center to oversee the hardware relocation.

Why move?

Our data center provider recently built a brand new data center at 725 S. Wells St. Our current data center location at 350 E. Cermak Rd. is near full on capacity and any future equipment would have to be placed in the new data center. This move allows us room to expand and keep our equipment in the same data center, allowing us many options for connectivity between our hardware.

The network is the same at both data center locations.

Have questions?

If you have any questions regarding this upcoming maintenance window, please contact us at support@geekstorage.com.

If you have service located on a server in our Chicago data center, please keep an eye on your inbox for additional details.