Node5 Service Restored
We have restored service to Node5 after a complication with R1Soft CDP Backups and the operating RAID array was encountered. The system is building a new drive in to the RAID array now, which will cause intermittent speed issues, depending on where you files are physically located on the actual hard drives (in fact it is one of the least utilized drives, so speed issues should be minimal). As with all Virtuozzo system crashes, Quotas must be re-calculated. This occurs over the course of the next several hours as each VPS is taken down, recalculated, and then brought back online, which will cause roughly 15-30 minutes of additional downtime for most VPS configurations. This will occur over the next 12-16 hours, and unfortunately we can't say when it will happen for your VPS, but it will happen.
We would like to sincerely apologize for the downtime today on Node5. We do our best to avoid service problems related to new technologies (in this case: R1Soft CDP 3.0), but we have not succeeded in this regard with the new backup software. We are interfacing directly with R1Soft concerning how to reduce the system strain encountered when actually taking backups. Until we can do that, however, backups will be suspended for the operating Virtuozzo nodes in Chicago.