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1 I've lost my account welcome e-mail, can you resend it?

We can help! To have your welcome e-mail re-sent to the billing contact on file, please e-mail Geek Support or open a new support ticket with your request and include your domain. Be sure to email from your e-mail address on file if you are sending an e-mail…

2 I've signed up but I haven't received an account welcome e-mail.

Depending on the type of account you purchased and how you paid, you may receive your welcome e-mail immediately, within a couple of days, or after payment has been received. When you should receive your welcome e-mail: Unlimited and Performance Hosting:…

3 Speed Test File Download & IP/Ping Test Information

This article will provide you a link to our speed test file download and also a test IP Address that you can use for ping/traceroute tests. Speed Test File Download To download a speed test file, located on our Chicago network, please click here. IP Address…

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