When you set up a PayPal subscription, you will automatically send money from your PayPal account to GeekStorage on the same day of every month. If your renewal date is the 1st of the month and your subscription is set to remit payment on the 4th of every…
We can help! To have your welcome e-mail re-sent to the billing contact on file, please e-mail Geek Support or open a new support ticket with your request and include your domain. Be sure to email from your e-mail address on file if you are sending an e-mail…
You will need to contact a Billing Geek to verify that payment has been completed. Please include your domain and a note that you've paid with your e-mail. After payment has been verified, your account will be unsuspended. If the reason your account was suspended…
Depending on the type of account you purchased and how you paid, you may receive your welcome e-mail immediately, within a couple of days, or after payment has been received. When you should receive your welcome e-mail: Unlimited and Performance Hosting:…
You can reach our fax number toll-free at 1-888-865-6515 or via our local fax number at 405-253-5327. Please help us make Geek Knowledge better! Your comments can help make Geek Knowledge better for everyone. Please take a few moments to comment on this article…
If you receive an email from us notifying you that your credit card has been declined, it could be for a number of different reasons. Insufficient Funds Expired Credit Card Address/CVV2 Mismatch Financial Institution Hold First, we recommend that you login…
We accept the following payment methods: Credit Card (Visa, MasterCard, Discover and American Express) PayPal Company Check Money Order Purchase Order If paying with company check, money order, or purchase order please contact us at [email protected]…
We carefully evaluate all new orders to ensure that a legitimate purchase has been made. There are a number of factors which are used in determining whether or not an order needs to be verified. Order verification is a routine procedure we use to help us…
It is not possible for us to charge your PayPal account or edit your current subscription to change the date and/or amount you send us. Sometimes multiple transactions occur inadvertently when multiple subscriptions are active for the same service (this most…
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