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Add, modify or delete an e-mail auto-responder

Author: Geek Support Reference Number: AA-00438 Created: 02/13/2011 07:42 AM Last Updated: 02/14/2011 11:57 PM

This article will describe how you can add, modify or delete an e-mail auto-responder.

Contents:


Create an e-mail auto-responder

To create an e-mail auto-responder, you will first need to login to cPanel. Once logged in, navigate to Mail >> Auto-Responders.


Next, select Add Auto-Responder.

Next, follow these instructions to create your auto-responder:

  • Click the Character Set pull-down menu and select the appropriate character set. (If you are unfamiliar with character sets, we recommend using the default)
  • Enter the Interval, in hours, for the auto responder to wait between responses to the same email address.
  • Enter your email address in the Email field.
  • Click the domain pull-down menu and select the appropriate domain.
  • Enter your name in the From field.
  • Enter your message subject in the Subject field.
  • Click the HTML Message box if you are including HTML in your message.
  • Enter your message in the Body field.
  • Note: In your message, you can include tags that will automatically insert information about the received email:
  • %subject%: The subject of the message that was sent to the auto responder.
  • %from%: The name of the sender of the message received by the auto responder (if the sender’s name was not received, from will replace it with the sender’s email address).
  • %email%: The sender’s email address.


Select Create/Modify when you are done. 

You have now successfully created an auto-responder for your e-mail.


Modify an e-mail auto-responder

To modify an e-mail auto-responder, you will first need to login to cPanel. Once logged in, navigate to Mail >> Auto-Responders.


Next, select find the auto-responder you would like to edit in the list and then select the Edit function.


Next, adjust the fields you would like to modify.


Select Create/Modify when you are done.

You have successfully modified an e-mail auto-responder.


Delete an e-mail auto-responder

To delete an e-mail auto-responder, you will first need to login to cPanel. Once logged in, navigate to Mail >> Auto-Responders.


Next, select find the auto-responder you would like to delete in the list and then select the Delete function.


Next, confirm the auto-responder to be deleted and then select Delete Auto-responder.


You have successfully deleted an e-mail auto-responder.


Have any questions?

If you have any questions or need assistance, please contact Geek Support.

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